We are happy to offer an exchange or refund on unused items returned to us within 365 days, however we must be notified of any shortfall or damage within 48 hours following receipt of the goods. All parts being returned for exchange or refund must be in a resaleable condition. Please note exchanges or refunds will only be issued upon our receipt of the returned goods. Orders that have been correctly supplied must be returned to us, to which we will then provide you with an exchange or full refund, less your chosen special delivery cost. Faulty or damaged goods will be collected at our expense and a full refund issued.